Shipping & Returns
(7-15 workdays after order shipped)
Order processing time usually takes about 3-7 Business Days, but may take up to 1 or 2 weeks due to a high volume of orders.
Preparation for delivery (quality checks, packing, paperwork, etc.) usually takes 3-7 business days and is NOT included in the overall "shipping time".
All packages have specific tracking information.
You will receive an e-mail notifying you once your order has shipped. The email will include a unique parcel tracking number. The status of your order can be reviewed by logging into "My Account". Click on " My Order " to review your order status and/or obtain a tracking number.
(Note: Please fill in the correct email address and post code so that we can contact you if there are any information need to be confirmed and ship the items to you correctly and quickly.)
Please contact us firstname.lastname@example.org, if your tracking number is not up after 2 weeks.